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URGENT PROBLEMS

Burst pipe? What to do first

Stop the water, protect yourself and understand what happens next.

A practical guide for households in Manchester and across the UK.

A burst pipe needs prompt attention. Your first priority is limiting the flow of water without putting yourself at risk.

What to do straight away

  1. If safely accessible, close your internal stop tap clockwise. It is often under the kitchen sink, in a cellar or in a garage. Do not force a seized valve.
  2. Keep away from wet electrical equipment. Only isolate electricity if you can reach the mains switch safely from a dry place; otherwise stay clear and seek urgent professional help.
  3. Contain escaping water with towels only where it is safe. Contact a plumber and check your insurance cover.

How the problem is fixed

A plumber needs to locate the damage and isolate the affected supply before deciding on the repair. Depending on the fault, a damaged fitting or section of pipe may need replacement. The supply is then restored carefully and the repair checked for leaks.

Be ready before it happens

Know where your stop tap is. Tell everyone in the household, and arrange attention if it cannot be operated.