Frozen pipes: safe first steps
What to check when cold weather leaves you without water.
A practical guide for households in Manchester and across the UK.
No water during cold weather can indicate a frozen pipe, but it can also be a supply interruption. Check your water supplier’s incident information and ask whether neighbours are affected before assuming the cause.
If you suspect a frozen pipe
- Turn off your internal stop tap if you can reach it safely.
- Open the kitchen cold tap.
- If the frozen section is accessible and undamaged, a warm towel or hot-water bottle can provide gentle warmth. Never use a naked flame.
How it is resolved
Thawing must be gradual. A plumber can investigate an inaccessible section or a pipe that does not thaw, and check for damage. Once thawed, the supply is restored cautiously while checking for leaks. If water escapes, close the stop tap again and arrange a repair.
When to stop
Do not cut into walls or apply electrical heat near water. If you cannot find the affected pipe, see damage, or remain without water, seek professional help rather than increasing the heat.
Need local help? Explore burst pipe repairs in Manchester.